Retell AI
Pay-as-you-go voice AI platform for building inbound and outbound phone agents, with no platform fee on the self-serve plan.
Price
Pay-as-you-go from $0.07-$0.31/minute; no monthly platform fee
Default cost-estimator example on the pricing page was $0.11/min (LLM $0.04, Retell Voice Infra $0.055, TTS $0.015, telephony $0.00 in that example). US Twilio telephony is listed at $0.015/min. 20 concurrent calls included, then $8/concurrency/month. Batch Call +$0.005/dial. Retell phone numbers $2/month. SMS $0.01/message. Enterprise is custom.
Free trial: Vendor says Retell starts at $0 and you pay only for what you use; you can sign up for the pay-as-you-go plan for free. Not a dated trial.
Price checked Nov 13, 2026 · source
Visit retellai.com →What it can do
- Build and test voice agents with templates, simulation testing, transcripts, and analytics
- Place and receive calls; transfer to a human (AI voice fee stops after transfer; telephony may continue)
- Batch outbound calling, SMS, knowledge bases, and webhooks/API
- Choose LLM and voice providers; SOC 2 and HIPAA-ready options on enterprise terms
What it can't do / limits
- You assemble the agent yourself; it is a platform, not a prebuilt wholesaling dialer
- 20 concurrent calls free, then $8 each per month; Enterprise for uncapped concurrency
- You are billed for connected call duration, including silence/hold, because STT stays active; failed connects are not billed
- AI-generated voices are treated as artificial voices under the TCPA, so cold outbound to residential lists generally requires prior express consent; this is a legal constraint on use, not a vendor feature claim
Who it fits
Investors or operators who can build or hire someone to build a custom voice agent, especially for inbound and opted-in follow-up calling.
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